CREW DC Job Bank
Job Posting
Position Information:
Company Name: 
Capitol Concierge
Position Title: 
Bilingual Concierge Manager
Reports To: 
Account Manager
Minimum Experience: 
3 years manager experiences
Type of Job: 
Full-Time
Job Location: 
Washington, DC
Job Description: 

Capitol concierge is seeking an energetic, enthusiastic, and dynamic hospitality driven Spanish speaking Concierge Manager to work in the DMV metro area. In addition to the "Concierge" duties, the manager is responsible for coaching, mentoring, scheduling, and recruiting for their property.

This individual must easily be able to interact & engage with elite residents, clients and prospects that desire immediate support and our ability to anticipate their daily needs. Strong computer literacy and multi-tasking abilities is essential. The position requires attention to detail, reliability, thoroughness, and the "Consider It Done!" attitude that represents Capitol Concierge Inc.

Duties include assisting residents and client with daily tasks including (but not limited to) catering coordination, travel & transportation logistics, ticket and reservation procurement, gift purchases & fulfillment and beyond. Ideal candidate should have prior management experience as a Hotel or Residential Concierge Manager as it pertains to assisting elite clients with lifestyle services. Retail management is also nice to have. Possess strong sense of urgency, pride and ownership for individual growth and team success. Professional & polished appearance and demeanor is a must. Successful candidate should be passionate about delivering high quality personalized support and have excellent research skills. Must have strong knowledge of local community including modes of transportation, dining, lodging, events and attractions.

Requirements:

Advanced proficiency with Microsoft Office, PC and Mac OS. 3+ year' Managerial experience in retail, hospitality or restaurant industry. Bachelor's Degree in Hospitality & Tourism, Business Management or related discipline and/or exceptional work experience. Knowledge of BuildingLink, KeyTrack or other building software is desired. Knowledge of multiple languages is a huge plus. Flexible schedule with availability to work holidays. Strong knowledge of local community (location/s applying for) All candidates must successfully pass a "Sample Request Assessment" writing test.

All candidates must successfully pass a criminal background check and drug screening.

Contact Name: 
Gigi Galbraith
Contact Phone: 
(202) 815-7307